Microsoft Remote Assistance Mac

Provide complete technical assistance to all the computers on your network without ever leaving your desk. Apple Remote Desktop gives you screen-sharing and text-messaging capabilities, along with a wide range of powerful remote assistance tools.

  1. Microsoft Remote Assistance Download
  2. Microsoft Remote Assistance Port

Thanks to screen sharing, you can observe 1, 10, even 50 screens in action simultaneously, allowing you to closely monitor your network. And that’s your entire network — not just Mac computers. You can also view and control the screens of any Virtual Network Computing (VNC)-enabled computer, including Windows, Linux, and UNIX. When a user needs assistance, you take control of any individual screen and view the remote desktop in full-screen mode.

Protect Yourself From Tech Support Scams Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number. Nov 05, 1934  Use the Microsoft Remote Desktop app to connect to a remote PC or virtual apps and desktops made available by your admin. The app helps you be productive no matter where you are. Getting Started Configure your PC for remote access first. Download the Remote Desktop assistant to your PC and let it do.

Remote Drag and Drop

If the situation requires more than just a demonstration, you can easily transfer files and folders between your computer and a user’s computer by a simple drag and drop (or copy and paste). With pinpoint accuracy, you can graphically copy files to a particular location in the Finder, or directly into any application or document window on the remote computer.

System status indicators

Microsoft Remote Assistance Download

System status indicators are perfect for a quick check on all your systems. A summary view gives you insight into the overall health of a system. Detailed views give color-coded status of CPU, disk, and memory usage. Color indicators change from green to yellow to red when usage levels reach a defined threshold.

Curtain Mode

What if you’re doing some fine-tuning but would prefer to keep the work hidden from the outside world? Turn on Curtain Mode and the local user’s view of the desktop is hidden. You can still view and have full control of the remote system’s desktop, but no one else will be able to see what’s happening. This feature is perfect for those managing systems that have public displays, such as in museums or kiosks.

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Apple Remote Desktop also lets you send text messages to an individual or to all your clients. So those “mandatory upgrade” announcements will always be seen. And if your clients ever need your attention, they can do the same. For more detailed messages, initiate a private real-time,one-to-one text chat. You can be sure your clients will always get your message.

The following page(s) contain instructions on using Remote Desktop to connect to Faculty & Staff Windows computers on the UMKC campus (from off-campus). Your campus computer must be powered on to receive connections.


Don't know your computer name or don't know if your account has the correct permissions? Find out here. If you need assistance, please contact the IS Technology Support Center or your IT Liaison.

Microsoft remote desktop allow access mac torrent. With each method described below, we’re connecting from a client that we installed on our system to a target computer.

Please note: Before you attempt to connect to UMKC resources remotely, please make sure your operating system (Apple OS X) has all applicable security updates installed.
To connect to your campus Windows PC from a Mac you will need to use the Microsoft Remote Desktop application for Mac version 10.3.8 (or higher). If you are using a university-owned Mac, you may already have this app installed. Please contact the Technology Support Center or your IT Liaison if you have questions about using this software on a university-owned Mac.
SupportedDefault IconClient Name
Microsoft RDP v10
Link to Download
Microsoft RDP v8
Apple RDC

Mac OS X Remote Desktop Connection Instructions

  1. Open the Microsoft Remote Desktop application
  2. Click the '+' icon
  3. Select PC
  4. For PC Name, enter the name of the remote computer to connect to. Or check How to find my computer name
  5. For User Account, click the dropdown to change the setting
  6. Click Add User Account
  7. For User Name, type UMKCusername@umsystem.edu in DomainUsername
  8. For Password, type your UMKC Username Password. Note: you will need to update your Remote Desktop settings every time you change your UMKC Username password.
  9. Click Save
  10. For Friendly Name, enter the PC name
  11. Click on no gateway to change the setting
  12. Select Add Gateway from the dropdown
  13. For Server Name, enter tsg.umkc.edu
  14. For User Account, click Use PC User account
  15. Select your UMKC username from the list
  16. Click Add
  17. Click Add again
  18. To initiate the connection, double click on your PC Name tile
  19. Click Show Certificate
  20. Click Always Trust to prevent seeing this warning again for the PC specified
  21. Click Continue
If you have not recently connected to this computer there will be a delay as your profile is created. This is normal.

Microsoft Remote Assistance Port

Microsoft Remote Assistance Mac
You are now connected!